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Student success in college: Creating conditions that matter. Kuk, L. Positioning student affairs for sustainable change: Achieving organizational effectiveness through multiple perspectives.

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Beach, R. McInnis Eds. Light, R. Making the most of college: Students speak their minds. Middaugh, M. Planning and assessment in higher education: Demonstrating institutional effectiveness. Ouellette, M.

Student services in university. Palomba, C. Assessment essentials: Planning, implementing, and improving assessment in higher education. Reynolds, A. Improving practice through outcomes based planning and assessment: A counseling center case study. Journal of College Student Development, 49 4 , — CrossRef Google Scholar.

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Schuh, J. Assessment methods for student affairs.

Assessment practice in student affairs: An application manual. Steele, K. The changing Canadian PSE landscape. Black Ed.

Strategic enrolment intelligence pp. London, ON: Academica Group. Strange, C. Principles and strategies of good practice in student services. Sullivan, B. Organizing, leading and managing student services.

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  • Schroeder, vice chancellor for student affairs, University of Missouri-Columbia "This essential companion to Assessment in Student Affairs describes assessment tools and a step-by-step approach for use in any student affairs unit. The treatment of cost effectiveness as a component to program assessment is particularly helpful. Banta, vice chancellor for planning and institutional improvement, Indiana University-Purdue University Indianapolis "If you liked their first book, you will absolutely love this one. Schuh and Upcraft strike it rich again by providing practical and proven strategies for getting assessment done.

    They tell us when, where, how, and why we should conduct assessments differently within a wide variety of student service departments. Read and apply! Hanson, professor, Educational Leadership and Policy Studies, Arizona State University " Assessment in Student Affairs was an important resource for faculty who teach good assessment practices.

    This volume is an even more comprehensive and useful teaching tool that can benefit every student in the field. Cuyjet, associate professor, University of Louisville. Marilee J. Student Affairs Assessment: Theory to Practice. Although not exhaustive, readers will greatly benefit from a careful study of the methods described here. The authors also make clear that they do not favor the most traditional quantitative methods of gathering data [End Page ] through mail surveys.

    They specifically state their view that this approach is "not necessarily the best way to gather quantitative data" p. However, given their perspective, the advice on how best to maximize mail-out surveys is honest and helpful.


    In Chapter 8 it also becomes clear that the authors understand and portray the exciting and promising aspects of utilizing web-based data collection. This singular chapter should be read by all practitioners. It is a much-needed introduction to electronic assessment. Access to computers and the comfort of entering students with Internet access argues for this methodology to be given serious consideration. Readers are encouraged to review and explore the particularly useful appendix that offers access to interactive examples of Web-based data collection pp.


    The authors suggest that "perhaps the most critical question asked of student affairs focuses on the impact of student services, programs and facilities" p. They address this concern in Part 3, "Basic Approaches," which contains nine chapters that describe various assessment studies, including needs assessment, satisfaction, learning outcomes, environments, cost effectiveness, accreditation, dropouts, and alumni and group educational programs Project MUSE promotes the creation and dissemination of essential humanities and social science resources through collaboration with libraries, publishers, and scholars worldwide.

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